Casablanca Hotel - San Juan

316 Calle Fortaleza, San Juan, Puerto Rico, 00901  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Casablanca Hotel - San Juan

Free Wi-Fi

Free Wi-Fi in public areas

Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Cafe

Shuttle

Free shuttle service

TV

Internet television

Elevator

Overview

Casablanca is a 5-story hotel in the old district at a close proximity to Fort San Felipe del Morro, El Teatro and Condado Beach offering modern rooms with a panoramic view of the Caribbean Sea. Featuring French architecture, the hotel is opened since 1990.

The city center is about 10 minutes on foot. This contemporary property is located in the heart of San Juan.

Within walking distance of Old San Juan district with bars and restaurants.

The venue is notable for the central location within a 15-minute drive to Luis Munoz Marin Intl airport.

Rooms

The property offers 32 guestrooms appointed with a personal safe, a pantry, free Wi-Fi, individual climate control and a separate toilet. Some rooms at Casablanca Hotel have a view over the sea. They also have a dishwasher and coffee/tea makers available for self-catering.

Eat & Drink

Serving Asian, Latin American and Puerto Rican meals, Dragonfly lies in a beach area, just 100 meters from the venue.

All visitors are offered a continental breakfast for a fee. 

Services

Multilingual staff provides guests with concierge service, tour/ticket assistance and free shuttle bus service.

Relax

A sundeck and a courtyard are offered on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   32.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • No parking
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • No elevators
  • Gift/Newsstand
  • Multilingual staff
  • Smoke detectors

Services

  • Free shuttle service
  • Housekeeping
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Computer rental

Children's facilities

  • Paid cribs/ Baby cots (on request)

Leisure facilities

  • Sun terrace
  • Television in lobby

Room view

  • City view
  • Interior view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Mirror
  • In-room desk
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer on request
  • Bathrobe
  • Room toiletries

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Free local telephone calls
  • CD player
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 10 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Casablanca Hotel - San Juan San Juan location
Show big map »

Hotel Address:

316 Calle Fortaleza, San Juan, Puerto Rico, 00901

Get directions
City Center
  • San Juan
    800 m
Airports
  • Luis Munoz Marin Intl (SJU)
    12.1 km
  • Mercedita (PSE)
    69.8 km
Train Stations
  • Sagrado Corazon Station
    6.6 km
Restaurants
  • Raices
    110 m
  • The Parrot Club (cuisine: Caribbean, Latin, Puerto Rican)
    70 m
Parks
  • Parque de las Palomas
    530 m
Beaches
  • Playa Monte Santo
    600 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    32

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanCasablanca Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Rooms and availability

Casablanca Hotel photos Room
Classic Queen Room
Interior view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Dressing area
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Water bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Classic Queen Interior View

Classic One-Bedroom Atrium Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • General:Wi-Fi
  • High ceiling
  • Butler service
  • Bathroom:Towels
  • Toiletries
  • Bedding:Hypoallergenic pillows
Room Description:

Unique interior queen bedroom, approx 170 square feet with restored antique wood furnishings, original floors, local art, Moroccan accents, and high ceilings. Windows open to interior atrium or hallway. Submerge into the historic feel while still pampering yourself with comfort with the microfiber linens and towels, hypoallergenic pillows and the exclusive line of organic bath products Archive. Includes free high speed Wifi, flat screen TV with DirecTV channels, and 24 hr concierge service.

 

 

Casablanca Hotel photos Room
King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
Casablanca Hotel photos Room
Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed and 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
Room Description:

Suite|Suite, 2 Bedrooms

Superior One Room Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Dressing area
  • Top floor
  • Mirror
  • Bathroom:Hair dryer
  • Towels
  • Bedding:Sofa bed
  • Media:Satellite TV
  • CD player
Room Description:

Perfect for a Romantic Getaway or a family vacation. One room has a comfortable King Size Bed with a Balcony, and the second room has two twin beds both rooms separated by privacy doors. The bathroom is shared in the middle hallway. The Suite on the Top Floor has a daybed with another bed underneath and it has the best view of the Fort San Cristobal. All very romantic and comfortable.

All Rooms are equipped with a small closet, desk, luggage rack, crisp cold A/C, flat screen TV with Satellite Channels, mirrors and a window with natural light, but not outdoor views. For windows with a view please ask for a room on the fifth floor. A private bathroom with fresh towels, shower, shampoo, conditioner and lotion. All rooms vary in size and shape as the Ancient Architecture permits. 

Casablanca Hotel photos Room
Deluxe Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Deluxe|Deluxe Room, 1 Queen Bed

Comfort One-Bedroom Atrium Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • High ceiling
  • Butler service
  • Bathroom:Towels
  • Toiletries
  • Bedding:Hypoallergenic pillows
Room Description:

 Exquisite interior king bedroom (w/ single roll-away option for 3 person occupancy) approx 200 square feet with restored antique wood furnishings, original floors, local art, Moroccan accents, and high ceilings. Windows open to interior atrium or hallway. Submerge into the historic feel while still pampering yourself with comfort with the microfiber linens and towels, hypoallergenic pillows and the exclusive line of organic bath products Archive. Includes free high speed Wifi, flat screen TV with DirecTV channels, and 24 hr concierge service. 

Important note: All requests for extra beds must be placed before 6pm on the date of arrival. This extra bed is individual, best suited for children. Additional charges apply.

 

Comfort King Room
Interior view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Satellite TV
Room Description:

Standard|Comfort King Interior View

Casablanca Hotel Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Fernando Luis Ribas Dominicci Airport2.0 km

Convention centers

  • Old San Juan300 m
  • Puerto Rico Convention Center2.5 km

Monuments and Landmarks

  • San José Church500 m
  • Escambrón Beach500 m
  • San Cristobal Castle500 m
  • San Juan Bautista Cathedral500 m
  • Ponce de Leon Statue500 m
  • La Rogativa Statue600 m
  • Casa Blanca700 m
  • San Juan National Historic Site1.1 km
  • Fort San Felipe del Morro1.2 km
  • Former San Juan Navy base1.8 km
  • El Canuelo2.4 km

Historical sites

  • La Fortaleza600 m
  • El Morro1.3 km

Museums

  • Old San Juan Organic Farmers Market500 m
  • Museum of San Juan500 m
  • Antiguo Mercado, Viejo San Juan500 m
  • Museum of the Americas700 m
  • National Guard Museum1.2 km

Parks

  • Tercer Milenio Park600 m
  • Munoz Rivera Park2.3 km

Marina

  • Marina Old San Juan200 m

Local attractions

  • Sixto Escobar Park1.8 km
    San JuanPuerto Rico
  • Puerto Rico Conservatory of Music3.8 km
    951 Ave Ponce de Leon, San Juan
  • Santurce4.5 km
    San JuanPuerto Rico
  • Munoz Rivera Park2.3 km
    San JuanPuerto Rico
  • Museo de Vida Silvestre4.5 km
    1075 Marginal Ave. Kennedy, San Juan

Near the hotel

  • El Viejo San Juan 10 m
    San JuanPuerto Rico
  • La Fortaleza - Palacio de Santa Catalina390 m
    Calle Fortaleza, San Juan
  • Chapel of Christ the Savior 500 m
    Calle del Cristo, San Juan
  • Museo de Arte e Historia de San Juan550 m
    Calle Norzagaray 150, San Juan
  • Conservation Trust of Puerto Rico380 m
    155 Tetuan Street, San Juan
  • Museo de Las Americas400 m
    Norzagaray Street, San Juan
  • Parque de las Palomas530 m
    San JuanPuerto Rico

Restaurants nearby

  • Raices110 m

    Address: Street Recinto Sur # 315
    Phone: 787-289-2121

    56% likes this, based on 960 reviews
    Price Range: NZD 1 - NZD 29

  • Mondito's0 m

    Address: Calle Fortaleza 320
    Phone: 787/723-0357

    74% likes this, based on 6 reviews
    Cuisine: Caribbean

  • Siglo XX30 m

    Address: Fortaleza 355
    Phone: 7877241849

    67% likes this, based on 92 reviews
    Cuisine: Spanish, Latin, Puerto Rican
    Price Range: NZD 8 - NZD 54

  • The Parrot Club70 m

    Address: 363 Calle Fortaleza
    Phone: 787-725-7370

    62% likes this, based on 453 reviews
    Cuisine: Caribbean, Latin, Puerto Rican
    Price Range: NZD 21 - NZD 49

  • Tantra40 m

    Address: 356 Fortaleza
    Phone: 977 8141

    66% likes this, based on 293 reviews
    Price Range: NZD 44 - NZD 71

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    32

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanCasablanca Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Cities nearby
  • Caguas hotels - 27 km
  • Carolina hotels - 18 km
  • Dorado hotels - 17 km
  • Levittown hotels - 8 km
  • Bayamon hotels - 13 km
  • Condado hotels - 4 km
  • Loiza hotels - 24 km
  • Rio Grande hotels - 30 km
  • Luquillo hotels - 41 km
  • Manati hotels - 41 km

Casablanca Hotel Reviews

Guest reviews are submitted by our customers after their stay at Casablanca Hotel

Average guest rating

7.0out of 10
Very good
Based on 103 reviews

Guest reviews

  • Older travelers
    3.8

    Never go there unless you are prepared to carry your luggage up 5 floors because of no lift or staff to help you, do not want a decent breakfast, and do not want any room around your bed to move as you have no where else to put your luggage. The shower room was a postage stamp and the floor was dirty. All this for $185 ! Only good thing was ground floor decor and location. Be careful!

  • Single
    5.4

    Good Location.

    One of the worst hotels at which I have ever stayed. My first room was nicely decorated, but was an inside room with no windows, and six of the nine light bulbs were burned out: both lamps, three of the four ceiling light and one of the three light bulbs in the bathroom. I complained at the desk. The clerk said, “Well, I can move you to 3a, but it’s noisy.” I asked why they didn’t just replace the lights. He said, “No one here can do that.” So I moved to the other room. All the lights worked, and there was a window overlooking the street. But there were no closets in the room, no armoire, not even a rack on the wall to hang up cloths. I had to lay my cloths on the floor. My hotel room was noisy: late into the night I could hear loud music and even conversations on the street, even though my windows were closed. And in the morning I discovered there was no hot water, and no toilet paper in the bathroom. I complained. The clerk said I just had to run the water for 5 - 10 minutes or so and then grudgingly handed me a small roll of toilet paper. Breakfast was supposed to be included. When I sat down in breakfast area I was handed a bowl of cereal. I said I didn’t want cereal. The waiter asked if I would like toast instead. I said yes, and was given a slice of toast and a packet of jelly. After asking, I also got a cup of coffee. Also the web page said that there was complimentary internet in the rooms. There wasn’T.

  • Older travelers
    6.6

    Location great, facility O.K. They did NOT have our reservation from you The room was filthy. Someone ha uswd the toilet and it was not flushed, or cleaned.!!!!!!!!! There was a noisy crowd of 20 somethings who partied until 3 a.m.

    They did not have our reservation from you The room was filthy. Someone ha uswd the toilet and it was not flushed, or cleaned.!!!!!!!!! There was a noisy crowd of 20 somethings who partied until 3 a.m.

  • Single
    8.8

    The staff was personable and very helpful The lobby was very artfully decorated Breakfast butler was attentive and made a great expresso The roof view of Old S J Location

  • Couple
    7.4

    This hotel is not luxurious but has a great location in the heart of Old San Juan. We only stayed one night before and after a 7-day cruise that left from San Juan. I would not stay at this hotel if I were going on an extended vacation as the amenities were minimal. No pool or beach access. They did offer a complimentary breakfast (toast, bagels, fruit & oatmeal), and had TV's in the rooms, but that was about it for amenities. The a/c did not seem to work very well, but the rooms were not uncomfortably hot, just not cool either. I did love the Moroccan decor and they play the movie Casablanca in the lobby around the clock ..

    No elevator, only stairs. Although this did not bother me, if you have heavy luggage or issues that make it hard to climb stairs, I would not recommend staying here.

  • Couple
    9.2

    It's beautiful! The room and balcony were great. The bed was ridiculously comfortable, and the A/C plentiful. The staff was very helpful.

    The price. It's very steep. We only paid it because we were on on our Honeymoon. We booked with breakfast included, and the details should have been clear. We've traveled plenty, and when only a continental breakfast is included, it says so. The breakfast scenario is weird at the hotel. From 7-9am, a chef can provide you with continental breakfast items at no charge(he has to get it for you from back), or you get a 'reduced' price if you booked with breakfast included for menu items. From 9-11am, there is a continental breakfast set out. Not what we bargained for...I've had better at Holiday Inn.

  • Couple
    6.2

    (1) The reception hall (its style), (2) some of the pictures on the wall, (3) friendliness and helpfulness of the staff.

    Very very small room (room 3H) with no window (no daylight). But fairly OK if you need to spend a night somewhere.

  • Older travelers
    7.8

    Excellent location, pleasant staff, good breakfast, nice decor

    Problems with inadequate hot water, carrying suitcases up four floors was harder than I thought and the trip was hard enough without the luggage

  • Older travelers
    9.2

    Fantastic location and very nice room (Queen Superior). Lots of character at an affordable price.

    No elevator.

  • Group of friends
    10.0

    The staff was very helpful, breakfast was delightful & location was perfect!!

  • Couple
    8.2

    Very friendly stuff and really good breakfast with fresh orange juice.

    We booked the Daily Deal for 50$, so that deal was pretty good. But I wouldn't pay 100$ or more.

  • Couple
    5.4

    Its location in Old San Juan

    Room cleanliness is poor , me and my wife suffered from itching due to bed bugs ( probably the bed sheets and cover was neither clean nor changed ). I made the reservation on Booked.net 2 months before the stay but the hotel staff/manager did not put the booking on the reservation list until I made many complaints to the cs of Booked.net who called the hotel several times.

  • Older travelers
    5.0

    No elevator and we were on fifth floor. We were put in a room without bathroom glasses, and with no closet.

  • Single
    10.0

    I loved this cute bohemian hotel with a great location! I was blocks away from great restaurants like Raices, La Bombenera, and El Jibarito! I was just a few blocks north? of the Christopher Colon Statue park and across the street is the "bank" from the movie "Assasin" that starred Antonio Banderas and Selma Hayek! I also loved the music they played in the lobby of this hotel. The people working there were helpful and friendly. A previous review stated there was no hot water but this is not true! You need to turn the handle to the left for the hot water. I had great showers and the hot water did not run out! I highly recommend this fun hotel in the middle of Old San Juan.

  • Older travelers
    8.2

    A no frills perfect place for us to stay while getting ready to take a cruise out of San Juan. It was a pleasant surprise. I booked four months early and requested a room on the lower level as there is no elevator. When I called the day before, nobody knew about the request. I was annoyed since I had recent foot surgery and was in a walking boot. They did change my room to one on the second floor. Phew, it would have been tough on me! Great location and great visit.

    Room was small and bathroom needed updating. Didn't bother me though.

How to reach hotel

hotel Casablanca Hotel - San Juan San Juan location
Show big map »

Hotel Address:

316 Calle Fortaleza, San Juan, Puerto Rico, 00901

Get directions
City Center
  • San Juan
    800 m
Airports
  • Luis Munoz Marin Intl (SJU)
    12.1 km
  • Mercedita (PSE)
    69.8 km
Train Stations
  • Sagrado Corazon Station
    6.6 km
Restaurants
  • Raices
    110 m
  • The Parrot Club (cuisine: Caribbean, Latin, Puerto Rican)
    70 m
Parks
  • Parque de las Palomas
    530 m
Beaches
  • Playa Monte Santo
    600 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    32

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanCasablanca Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge